Terms & Conditions

  • If your order is received by 3pm Monday- Friday, it will be shipped the very same day.
  • Orders received after 3pm Monday-Thursday will be dispatched the following day.
  • Orders received between 3pm on Friday and 11.59pm on Sunday will be dispatched on the next working day.
  • If there is ever an unforeseen delay on these delivery parameters, we will contact you immediately to explain the situation, complete with an expected arrival time for your kit.
  • Please allow 1-2 working days for delivery. All kits are dispatched by Royal Mail Tracked 24 and will require a signature on delivery.
  • We are not responsible for any delays once an order is in the hands of Royal Mail.
  • If ordering from northern Scotland, Northern Ireland, rural areas or overseas, please allow for extra delivery time.
  • If you wish to return your order and apply for a refund, please email info@asbestossamplesdirect.com in the first instance. We maintain a 30-day refund policy from the date of dispatch. This also applies to returns for any reason.
  • We do not offer partial refunds for our kits. If a kit is to be refunded then it must be the full order value.
  • All products returned must be in a satisfactory condition, including all packaging. Where appropriate, we will refund you, minus postage fees, once we have received the item back.
  • On all returns, including samples, we recommend using Royal Mail First Class Recorded Delivery. We are not responsible for any items that are lost or delayed during return.
  • Asbestos Samples Ltd is not liable for any ill health or injury incurred through use of our products or services.

Privacy Policy

  • We do not store credit card details nor do we share customer details with any 3rd parties.